FAQ
Where Do You Work?
We’re a remote-first company and can work with clients anywhere in the world. Our team collaborates with you virtually to ensure seamless communication and deliver results, no matter where you're located.
Who Are Your Clients?
We specialize in helping musicians, music venues, and who want to amplify their presence online, engage their audience, and grow their brands as well as nonprofits to assist in making an impact and increasing donations. Whether you're just starting out or have an established following, our flexible services are tailored to meet your unique needs.
Do I Have to Sign a Long-Term Contract?
There is no requirement to sign a long-term contract. While we use contracts to protect your intellectual property and set clear expectations, you are free to discontinue services at any time. We believe our work speaks for itself, so we don’t rely on lengthy commitments to keep our clients happy.
What Platforms Do You Manage?
We manage social media on Instagram, Facebook, TikTok, LinkedIn, YouTube, Patreon, various website hosts, Ticketmaster, Ticketweb, Squareup, Spotify, Buzzsprout, and more. These are just some examples of the programs we’ve worked with, if you have other platforms you'd like to focus on, we can discuss custom solutions.
What Type of Content Do You Create?
We create engaging content tailored to your brand and goals, including videos, graphics, captions, and more. All content is designed to resonate with your audience and drive engagement.
How Do You Measure Success?
We track metrics like engagement rates, follower growth, video views, and click-through rates to evaluate performance. You can receive routine reports that highlight what’s working and identify opportunities for improvement.
Can I Be Involved in the Content Creation Process?
Absolutely! We welcome and encourage your collaboration and input. If you prefer, we can handle everything while keeping you informed, or you can be as hands-on as you’d like.
What If I’m Not Satisfied?
Your satisfaction is our top priority. While you can cancel our services at any time, we are committed to addressing your concerns and making adjustments to meet your needs. Our goal is to deliver exceptional results that exceed your expectations.
Do You Offer Discounts for New Clients?
Yes, we often run promotions for first-time clients, such as discounted strategy sessions or reduced rates for the first three months of management services. Check our website for current offers or ask us!
What Makes You Different from Other Social Media Agencies?
We bring a unique blend of industry expertise and a collaborative, client-focused approach. Our founders have diverse professional backgrounds, including roles as artists, business consultants, graphic designers, musicians, café managers, and nonprofit board members. This experience gives us a deep understanding of your business and its unique challenges.
Although we’re a small agency, our team includes eight talented remote professionals specializing in graphic design, videography, writing, and certified project management. This structure allows us to efficiently manage processes and handle multiple clients while still providing a personalized, hands-on experience.
Our tailored strategies are specifically designed for the music, event, and nonprofit industries. Every post, video, and campaign is crafted to align with your goals, ensuring that your social media presence resonates with your audience and drives results.